LoopletLooplet Help

File Uploads and Management

Updated 9/4/2025
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Learn how to upload, organize, and manage files in your Looplet Loops.

Files are the foundation of your Looplet experience. Upload documents and create text files to give your Loop the information it needs to create insightful Notes and answer your group's questions.

Uploading Files

You can upload existing files from your phone or computer.

Drag and Drop

  1. Open your Loop.
  2. Drag files from your device directly into the file area.
  3. Files will upload automatically.

Upload Button

  1. Click the "Upload Files" button.
  2. Select files from your device.
  3. Choose multiple files by holding Ctrl/Cmd.
  4. Click "Open" to start uploading.

Supported File Types

Documents

  • PDF (PDF): Reports, manuals, research papers, exported slide decks
  • Word (DOCS): Documents, proposals, meeting notes
  • PowerPoint (PPT): Presentations, slide decks
  • Text (TXT): Plain text files, markdown, code files

Data Files

  • Excel (XLS): Spreadsheets, data analysis, reports
  • CSV (CSV): Raw data, exports, databases

Creating Text Files in Looplet

You can create new text files directly in Looplet.

  1. Click the Create Text File button.
  2. Enter a descriptive file name.
  3. Enter the file content. Copy/paste from another place (existing document, email message, website, etc.) or type your content.
  4. Use the text editor tools to format your content as needed. You can add headings, bold text, italics, hyperlinks, and more.
  5. Click Save.

Note that you don't need to spend a lot of time perfecting the wording of formatting of your text files. When the AI assistant uses the content of your text files to generate notes and answer questions, it will build its own sentences.

File Management

Viewing Files

  • See files in the Files section of your Loop or in the left dashboard menu.
  • View file details including size, type, and upload date, and sort files by these details.
  • Click the Edit File button to view and edit files directly in Looplet.

File Actions

  • Delete: Remove files you no longer need from your Loop.
  • Edit: Modify file content. Edit the text directly in the Looplet editor.
  • Exclude from Answers: Exclude a file from being used by Looplet to generate notes or answer questions.

File Limits and Quotas

Upload Limits

  • File Size: Maximum 5MB per file
  • Total Storage: Varies by plan (see pricing)
  • File Count: No limit on number of files

Processing Limits

  • Daily Processing: Limited by plan
  • Queue Priority: Paid plans get faster processing
  • Concurrent Uploads: Up to 10 files at once

Best Practices

File Organization

  • Use descriptive file names.
  • Remove outdated or duplicate files.

For Better AI Results

  • Upload high-quality, readable files.
  • Keep files current and relevant.
  • Use standard file formats.
  • Use clear and simple sentences.
  • Do not put commas in spreadsheets or CSV files.

Security Considerations

  • Only upload files you're comfortable sharing with Loop members.
  • Remove sensitive information before uploading.
  • Use private Loops for confidential documents (not available in Beta).

Troubleshooting

Upload Issues

File won't upload:

  • Check file size (must be under 5MB).
  • Verify file format is supported.
  • Check internet connection.
  • Try refreshing the page.

Processing stuck:

  • Wait a few minutes for processing to complete.
  • Check if you've reached processing limits.
  • Try uploading a smaller file first.
  • Contact support if issues persist.

File Access Issues

Can't see uploaded files:

  • Ensure you're in the correct Loop.
  • Refresh the page.
  • Clear browser cache.

Files appear corrupted:

  • Try re-uploading.
  • Check original file for corruption.
  • Use a different file format if possible.

Need help with file uploads? Contact our support team for assistance.